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Account

⚠️ Please note that these help articles are valid for accounts registered on the Ferdi server only. If you have problems with your Franz account, please visit https://meetfranz.com, if you have problems with your account on a custom server, please contact your server administrator.

How do I delete my account?

We are sorry to see you go. If you want to delete your account, please visit https://api.getferdi.com/user/account and click "Delete…

I forgot my password

If you forgot your Ferdi password, please visit https://api.getferdi.com/user/forgot and follow the instructions there.

How do I import my Franz account?

You can import your Franz account by visiting https://api.getferdi.com/import and logging in with your existing Franz credentials.