General
Where can I report an error/bug I found in Ferdi?

We use GitHub issues to track bug reports, so if you want to report a bug to us, please visit https://github.com/getferdi/ferdi/issues and…

I cannot start Ferdi anymore - what should I do?

There are multiple reasons why Ferdi could refuse to start. Please try the following steps in the right order and try starting Ferdi again…

Who is behind Ferdi? What company is developing Ferdi?

Ferdi is not associated with any company or startup - we are just some developers who are passionate about this project. Currently, there…

Where can I request a feature you should add to Ferdi?

We use GitHub issues to track feature requests, so if you want to request a feature, please visit https://github.com/getferdi/ferdi/issues…

Can I use my existing Franz account with Ferdi?

Yes! There are two different ways you can use your Franz account in Ferdi: Import your Franz account Simply go to https://api.getferdi.com…

What is the Menu Bar?

Some of our tutorials and guides mention settings in the Menu Bar, but what is the Menu Bar? The Menu Bar is the bar that you can find at…

How much does Ferdi cost? What is Ferdi's pricing?

Ferdi is an will forever be completely free! There are no hidden fees, paywalls or subscriptions. One of our main reasons for creating Ferdi…

What is a 'recipe'?

Ferdi's "recipes" are pieces of code that provide the connection between Ferdi and your services. Some of Ferdi's features require Ferdi to…

Why can I choose another server? Do I need to set up a server in order to use Ferdi?

Ferdi, as opposed to Franz, allows you to use a custom server to save your account data. As a normal Ferdi user, you'll probably never have…

What do you store on your servers? Can you read my messages? Do you store my service credentials?

No, we cannot read your messages or service credentials and we do not store them on our servers. Here are some things we store: Your Ferdi…

How can I support Ferdi's development?

Contributing You can support Ferdi's development by contributing to the project. If you are a JavaScript developer, you can help us with…

Why use Ferdi instead of Franz?

Ferdi has several advantages to Franz that make using Ferdi easier and better: Ferdi, as opposed to Franz, is donation-based and is not…